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Terms of Use

Our Mission Statement

Welcome to our website, irishhouse.com, the online store for Irish House.
We hope to make your online shopping experience with us both enjoyable and hassle free.
We aim to guarantee 100% satisfaction with all of our products and services.

General

We value your privacy and will not share any of your personal information.
By using our website we understand you agree to be contacted by email relating to orders, offers, etc or any purpose that we at Irish House may consider appropriate.
You can unsubscribe from our mailing list at any time.
Our policy at Irish House is to ensure all our products are delivered to you in perfect condition and of good quality.

Currency rates may vary and will be charged at the exchange rate on the day when your order is placed.

Irish House reserves the right to refuse to supply to any individual or company and reserves the right to deny access to the site.
We aim to meet all delivery time frames as stated on our shipping page but we cannot be held responsible for delays due to custom regulations outside the EU.
Although the company has taken reasonable precautions to ensure all website based information and related literature are correct, any typographical, clerical or other error or omission made by us shall be subject to correction without any liability on our part.
Every effort has been made to accurately reflect the actual colors and patterns of our products, however due to differences between computer monitors, colors cannot be guaranteed.
There may be slight differences between the products displayed onscreen and the item delivered.

Payment

We accept payment on the website by Paypal, Visa, Mastercard, and American Express.
All payments must be made in full before the goods can be shipped.



Orders & Cancellations

Irish House take great care in packaging all items for shipping.
In the event that any such items are damaged in transit the company shall be responsible for replacement costs of the item only.
Any cancellations or amendments to your order must be submitted to us via email before your order is processed.

Ownership

All goods are the property of the company until full payment has been received. This site, its contents together with any trade names used by the company are protected by intellectual property rights and permission is only given for personal use.

Any other use of this information may constitute an infringement of owners' rights and may be prosecuted.



Shipping

As a thank you to our customers, we guarantee FREE shipping anywhere in the world.
Delivery time frames are outlined on our shipping page.
We aim to meet these timeframes, however there are a few factors that may affect your delivery times such as random security checks by customs and extreme weather conditions which are completely outside our control.


Returns

If you are not fully satisfied with your purchase we will be happy to offer a refund or exchange to the same value as paid on any products that are returned in its original condition within 30 days of receipt.
Exceptions to this include personalized or engraved products or jewelry items such
as earrings due to health and safety reasons. Unless these items are faulty then we cannot offer a refund or exchange on them.

To arrange a return just email us at info@irishhouse.com with the details and we will make your return process as simple as we can.

Enjoy your online shopping experience at irishhouse.com