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Delivery & Returns


For any enquiries regarding exisiting orders please contact :  

shipping@irishhouse.com

 

Shipping

To THANK YOU for your custom, Irish House offers FREE shipping on all our products to anywhere in the world.

All orders are shipped direct from our factory store in Ardara, County Donegal.

Here at IrishHouse. com, we guarantee to cover all USA custom duties and taxes in the price you pay for each product.

Please note:
Free delivery offer applies to goods only and offer is exclusive of insurance charges.


Orders

Orders within Ireland are shipped either by DPD courier or An Post.
Orders outside Ireland are shipped using DHL Express couriers and are fully traceable from our store to your door.

Christmas Shipping Timeframe 

To ensure you receive your goods in time for Christmas you need to
have your order placed by -

USA - 15th Dec
EU - 15th Dec
Ireland - 20th Dec
UK - 20th Dec
Rest of World - 15th Dec

Shipping Rates & Time­frames

USA
All orders are shipped using DHL Express couriers and delivery times are between 4-5 working days from date of dispatch.

Ireland
All orders are shipped using DPD courier or An Post and delivery times are between 3-4 working days from date of dispatch.

UK
All orders are shipped using DHL Express couriers and delivery times are between 3-4 working days from date of dispatch.

EU
All orders are shipped using DHL Express couriers and delivery times are between 3-4 working days from date of dispatch.

Rest of World
All orders are shipped using DHL Express couriers and delivery times are between 5-6 working days from date of dispatch.

Please Note:

  • All delivery times are dependent on products being in stock at time of purchase, in which case you will be notified if they are out of stock, extreme weather conditions and outside EU customs security delays are outside our control. 
  • The delivery times above are quoted with respect to working days. Working days are Monday - Friday inclusive.


Returns

If you are not fully satisfied with your purchase we will be happy to offer a refund or exchange to the same value as paid on any products that are returned in its original condition within 30 days of receipt.

To arrange a return just email us at info@irishhouse.com with the details and we will make your return process as simple as we can.

Enjoy your online shopping experience at irishhouse.com

 Please Note:

  • Exceptions to this include personalized or engraved products or jewelry items such as earrings due to health and safety reasons.
  • Unless these items are faulty then we cannot offer a refund or exchange on them.